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At The Modern Firm we find people who are great at what they do and trust them to do it.
The great thing about our line of work is that we can be anywhere, high speed internet required, of course. Our global talent now spans 10 states and three countries. We couldn’t call ourselves “modern” if we were all crammed into the same office, could we? Get to know us, and our pets, below.
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The Real MVPs
Sure, our people team is fantastic, but we all know the animals are where it's really at!
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Brendan Chard
Owner
Brendan primarily oversees the goals, direction and progress of all website and online marketing services. Behind the scenes Brendan still gets nerdy. He works with the leaders of our Client Relations, Creative Solutions, Technology Development, and Marketing Services team to keep everything humming along.
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Kristin Lay, J.D.
VP of Business Development
Kristin leads sales and client experience at The Modern Firm. She's usually the first person you'll talk to when exploring our services, helping you understand what we offer and whether we're a good fit. With over a decade at TMF, she's been central to our mission of Helping Attorneys Build Their Dream Practice®, shaping our services for solo attorneys and small firms. When she's not helping clients, you'll find Kristin exploring trails with her two dogs, or enjoying a great cup of coffee.
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Erin Ricchiazzi
VP of Operations
Erin joined The Modern Firm as one of the company’s first Online Marketing Managers (OMMs); she has since become our VP of Operations. In that capacity, she uses her gift for developing relationships to set both clients and colleagues up for success. She trains and supports department directors, making processes more efficient and our client experience seamless at all touchpoints.
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Bryan Glanz
Director of Technology
As Director of Technology, Bryan leads our website coding and support teams. With over 20 years of programming and marketing experience under his belt, Bryan ensure that each site is always on the cutting edge.
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Diego Aguirre
Creative Director
As Creative Director at The Modern Firm, Diego leads the charge in branding efforts, both for our clients and internally, and is in charge of crafting the User Experience for our clients’ website designs. Diego is an avid learner who strives to keep our creative work current and fresh, ensuring the best use of UI/UX design best practices. When he’s not geeking out over a UX, you might find Diego editing a podcast episode, listening to a vinyl record, or on a trip with his kids and wife.
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Paige Silver
Director of Online Marketing
Paige works closely with clients, overseeing their blogs and marketing content. She develops strategic online marketing plans based on each client’s unique needs, implements those plans, and keeps clients apprised of their effectiveness. Paige also optimizes clients’ existing content and consults with TMF’s writers on SEO for new content.
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Gabi Randazzo
Website Project Manager
As Website Project Manager, Gabi is responsible for managing every website project from inception to launch: keeping our designers, attorney-writers, and other team members on task, fielding inquiries and feedback and making sure they get to the proper people, and generally keeping all the plates in the air and spinning in the same direction.
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Rebecca Fadel King, J.D.
Branding Specialist and Attorney Copywriter
As Branding Specialist and Senior Attorney Copywriter for The Modern Firm, Rebecca works with clients to clarify their core messaging and prepares website content. She also helps guide The Modern Firm's position and philosophy on attorney website and marketing copy. When not writing, Rebecca enjoys reading, playing euchre, travel, and cooking, especially various ethnic cuisines.
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Dillon Caldwell
Website Developer
Location: North Carolina
Phone:
800-741-8034
Dillon Caldwell joined our team as a web developer in 2023 bringing his design and coding knowledge to ensure our client's websites look up to date and function that way too. His job at The Modern Firm is to turn your approved designs into fully responsive websites. His favorite part of the job is overcoming challenging responsive layouts and website features, although sometimes stressful the satisfaction of solving them makes it worth it.
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Phil Joram Hernandez
Technical Support
Location: Philippines
Phone:
(800) 741-8034
As tech support, Phil keeps tabs on the helpdesk at The Modern Firm, ensuring that our clients get quick responses to their questions and problems. Phil regularly performs troubleshooting on website issues and updating content as needed on client sites.
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Amber Cruz
Client Support Project Coordinator
In her role as Client Support Project Coordinator, Amber plays a critical role in ensuring our client websites run smoothly and efficiently. She serves as the primary point of contact for website and hosting clients after their website launches. For those clients, Amber manages everything from simple updates like adding an attorney to the website to addressing more complex technical issues.
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Kimberly Ellison
Marketing Project Coordinator
As Marketing Project Coordinator for The Modern Firm, Kimberly helps make sure our team has the foundation they need to make our law firm marketing clients shine online.
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Vickie Douglas
Online Marketing Manager
Vickie’s role at The Modern Firm is to create, implement and report on strategic online marketing plans for our clients. She is an all-round marketing guru and well versed in search engine optimization. Vickie serves as the main point of contact for clients with advanced marketing services and coordinates with the TMF team to pull together and take action on the things needed to achieve meaningful results.
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Anthony Sabatino
Online Marketing Manager
Anthony evaluates his clients’ marketing needs and crafts a customized marketing strategy. With constant attention to SEO, Anthony is focused on continuous improvement on the search engine ranking of the law firms with which he works.
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Camille Ray
Online Marketing Manager
Camille works closely with our clients to understand their marketing goals and develop a strategy to meet those goals. SEO and keyword research feature heavily in Camille’s work; she enjoys putting her experience into action for small law firms and solo attorneys, for whom her marketing skills can make a real difference. Coworkers and clients alike appreciate Camille’s collaborative approach and analytical thinking.
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Ima Akpabio
Online Marketing Manager
As an Online Marketing Manager, Ima helps small law firms grow their businesses by developing effective digital marketing strategies. In this capacity, Ima serves as the main point of contact for her clients, which helps her to gain a deep understanding of their practices, challenges, and goals. From there, Ima crafts customized marketing strategies, coordinating campaigns across various channels, including SEO, email, and social media.
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Jessica M. Semins, J.D.
Attorney Copywriter
Jessica combines her love of writing and passion for the law by creating website content and legal blogs for attorneys in all practice areas. With her legal experience and extensive background in writing, Jessica understands the unique marketing needs of attorneys. She is dedicated to helping attorneys convey their firm’s message through the written word and build relationships with their clients by meticulously crafting every sentence of their content.
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Francisco Machado
Paid Advertising Specialist
Francisco Machado joined the TMF team in 2025 as a Paid Advertising Specialist. In addition to developing and optimizing digital ad campaigns, he tracks and reports on their performance, and adjusts them as necessary to ensure clients get the best possible return on their advertising investment.
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Johara Marie Balahim
Graphic Designer
Location: Philippines
Phone:
(800) 741-8034
Hara’s role as a graphic designer is to develop an understanding of attorneys’ vision for their law firm websites and to express their brand visually through not only the design of the website but logos, digital assets, and print collateral.
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Marc Gabrielle Laurio
Graphic Designer
Location: Spain
Phone:
(800) 741-8034
As a graphic designer, Marc confers with the Projects team and TMF’s clients to understand each law firm’s brand and what the firm hopes to achieve through its website. His work involves not only website design but creating logos, print materials, and digital assets that reinforce each client’s visual brand.
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Rowell Bernardo
Graphic Designer
Location: Philippines
Phone:
800-741-8034
Rowell is part of TMF’s creative team, supporting design projects across digital and print. He brings to the team over 15 years of graphic design experience in a wide range of settings.
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Adrianne Madias
Office Administrator
As Office Administrator, Adrianne deftly manages billing and invoices, as well as responding to client questions on those matters via phone, email, and Zoom. She is also responsible for TMF’s day-to-day bookkeeping, human resources support and payroll processing, and generally keeping the company’s administrative ducks in a tidy row.
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