We are always on the lookout for talented individuals to join our team, either as employees or independent contractors. In business since 2000, we have created a dynamic and fun remote work environment filled with motivated, creative and exceptional people.
Customer Service and Website Support (Full-Time, Salary)
We are looking for a person with excellent customer service and critical thinking skills to help our clients with their WordPress based websites. The person in this role will have a good grip on how to work with and modify websites within the WordPress ecosystem and have ability to help our clients and company with four primary things.
- Updating website content and adding features as requested by clients.
- Proactively auditing client websites to stay on top of handicap accessibility, speed ratings and overall website freshness.
- Assisting our website development team with simple to intermediate WordPress theme modifications and the technical end of launching a website.
- Helping our company with internal projects such as process documentation and keeping client records updated.
This role is primarily client-facing with support issues being handled by email, phone and screen sharing.