Join Our Team

We are always on the lookout for talented individuals to join our team, either as employees or independent contractors. In business since 2000, we have created a dynamic and fun remote work environment filled with motivated, creative and exceptional people. 

Customer Service and Website Support (Full-Time, Salary)

We are looking for a person with excellent customer service and critical thinking skills to help our clients with their WordPress based websites. The person in this role will have a good grip on how to work with and modify websites within the WordPress ecosystem and have ability to help our clients and company with four primary things.
  1. Updating website content and adding features as requested by clients.
  2. Proactively auditing client websites to stay on top of handicap accessibility, speed ratings and overall website freshness.
  3. Assisting our website development team with simple to intermediate WordPress theme modifications and the technical end of launching a website.
  4. Helping our company with internal projects such as process documentation and keeping client records updated.
 
This role is primarily client-facing with support issues being handled by email, phone and screen sharing.
 
Learn more and apply here,

What Our Clients Say

Client review by attorney Richard A. Vadnal
Richard A. Vadnal
Richard A. Vadnal
Willoughby OH Personal Injury Attorney
www.vadnal.com
"Brendan and his staff of workers were nothing short of exceptional. Very informative, helpful, knowledgeable, etc. I will not hesitate to recommend The Modern Firm to anyone I know needing their services. Read More "