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What's Your Voice Mail Bounce Rate?
November 6th, 2009
A thought just came to me as I was leaving a voice message for a law firm. The greeting on their voice mail stunk, it made me want to hang up. The attorney stuttered, sounded dis-jointed and not very awake. This got me thinking. On the web...
Creating a Satisfying “Second Act” in Your Legal Career
February 20th, 2008
Attorneys are widely perceived as successful in life and many would affirm their satisfaction with their careers. But lawyers who can claim they “couldn’t be happier” are rare, and far more common are those who don’t take time to consider...
Using Credit Cards for Retainers and Trust Accounts
November 26th, 2007
One of the most commonly asked questions regarding our Law Firm Merchant Account service pertains to the rules surrounding trust accounts. The rules and requirements vary state by state, so you should check with your local bar to determine which of...
Cyber-Liability – What’s my exposure? Will my insurance respond?
November 6th, 2007
Law firms of every size and discipline face growing exposures with respect to breaches in their computer security and information systems, with increasingly sophisticated attacks occurring more frequently. Due to rapidly changing policy coverages...
Managing Information Overload: What to do When the Information Age Has You Overwhelmed
September 22nd, 2007
Several weeks ago a friend, the executive director of an organization, confessed that his office is a disaster. Professional journals pile up, phone messages are unanswered. Projects remain half completed. The in-box has become a storage box. Every...
Law Firm Marketing: Success is in the Details
September 22nd, 2007
There is a common misconception in a large segment of the legal profession that marketing equates to advertising and spending a lot of money. That couldn’t be more wrong. Marketing in law firms is all about sweating the details. The details cost...
