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Focusing on Client Service
March 1st, 2006
Lawyers tend to forget that law is a service industry. Clients have a myriad of choices for their legal representation. By focusing on client service, lawyers can better retain current clients, gain more referrals, and minimize the risk of ethics...
Pro Bono Makes Cents: The Business Case For Pro Bono
August 1st, 2005
Pro bono service is frequently considered a selfless act, the “right thing to do.” But can a selfless act also be selfish? With respect to pro bono service, the answer is yes. While many attorneys volunteer legal services, few seem to recognize...
Coaching For Lawyers
July 1st, 2004
Executive coaching, a professional development tool that combines strategic consulting and problem-solving counseling to help professionals set and reach their business and/or personal goals, has in the past decade found much support in the...
Marketing Professionally & Ethically
October 1st, 2003
Proposed changes to the Minnesota Rules of Professional Conduct regarding marketing and professional communications call for modest adjustments in existing rules while encouraging effective client relations. by Roy S. Ginsburg and Kenneth F. Kirwin...
